LM
Leo M
1 reviews | Active since Oct 2024
03 Jan 2025, 10:06
Capitec commits ***** daily and gets away with it.
My daughter deposited money for me, at Capitec to my ABSA account. But she used the wrong account number. Now instead of writing the money back to her account like any bank does, they take it and say if they give it back then they're going to take almost half of the money, so they're not going to do it. The last payment was R100 and was less than an hour and R350 less than 24 hours. And the R100 cannot be canceled at all even if it is less than an hour. This is nothing but theft and *****. I wonder how many client’s money gets taken daily this way. They take money that is not theirs to take.
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Replies (2)LM
Leo M's updateReviewer Update
03 Jan 2025, 11:47I just talked to Capitec again and they say that they don't give money back or write it back for when you make a mistake with account number that don't exist and don't go thru they keep it. They can't keep it it is not there money to take. That is steeling, it's wrong and must not be allowed.
LM
Leo M's update03 Jan 2025, 11:47
Reviewer Update
I just talked to Capitec again and they say that they don't give money back or write it back for when you make a mistake with account number that don't exist and don't go thru they keep it. They can't keep it it is not there money to take. That is steeling, it's wrong and must not be allowed.
Capitec Bank's replyOfficial
03 Jan 2025, 12:07Hi Leo, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Capitec Bank's reply03 Jan 2025, 12:07
Official
Hi Leo, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
