DF
Donovan F

1 reviews | Active since Feb 2022

26 Nov 2024, 01:50

Capitec colluding with Telkom in *****ulent activities targeting their clients and offer no protection or will not return my ****** funds by ******** debits

Capitec has allowed debits to come off my account from two companies who I do not have a contract with. Neither do both companies have my permission to debit my account what so ever. I started noticing attempted debits trying to target my account such as Helivac Altron and Telkom. I was a ble to dispute their attempts and they stopped trying to debit my account a year ago. My account gets in funds on random days of the month and I often put my funds into savings. However there must be some communication going on between Capitec and these entities as they are able to debit my account as soon as funds go in regardless of which day of the month it is. On the 25th November 2024 both entities targeted my account and debited huge amounts. I quickly tried to dispute and stop these orders and Capitec have denied the function to dispute and stop these *****ulent transactions . I contacted Capitec support and this very rude and very unhelpful agent cuts me short saying I must contact both entities and refused to report ***** as I requested this be reported to ***** departments asap. The refusal of the agent to report the ***** and his ******* attitude is a pure sign of in house colluding. . I cannot get hold of any one that can help me from Telkom because I do not have a account with them or an account reference number as this is what's required to get any help from Telkoms side of things. This is ***** and colluding at its worst and these entities need to be dealt with . Capitec have proven once again that they are the ******** minds behind handling our personal data . I have not given my account details to either company and do not have any contract or outstanding funds with telkom or Helivac .

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