Capitec collections are a *****

Capitec is ***** don't ever take a loan or trust what the consultant s are advertising . i loaded a debit order with them and switched my salary to capitec yet all my debits never went through i then transfered same day yet I'm on eareas . capitec has proof that even thou debit order was loaded to debit from capitec somehow their debit department didn't they tried to debit on an account that the consulted adviced me to close since capitec will debit from the new account ..im now struggling to get a car and im a single mother of three boys .my life is becoming a mess ,school transport is expensive and capitec keeps telling me i must call Cat and send proof ,they refusing to take accountability for their mistake . if anyone know a good lawyer please refere me cause i really want to sue capitec for messing up my credit record . and now they keep doing loan request to check where erears appears that's misusing credit scores also . and they also refusing me to open a formal complained against the consulted who was assisting me with debit order switches. I have been to 4 capitec branches and all managers confirms that's capitec debit order (collections ) fault cause everything on their system was done correctly . but still the capitec collection and headoffice is refusing to assist me they want me to wait 12months for the eareas to remove it self . yet i never even missed a payment they failed to their job .