Capitec Collections and Capitec Life

Capitec! here we are again, every month the same complaint around the same issue. Why do you keep reporting my account in arrears when this was resolved. Each month the same thing and this is not even funny. If you continue with this behaviour I will have no choice but to take it a level up and report this to the banking ambudsman. Please can you remove my arrears from my account - it is leaving a horrible foot print on my credit report.