HR
HELENE R
1 reviews | Active since Sept 2025
09 Sept 2025, 11:18
CAPITEC CLOSING THEIR ATMS
On Sunday 31.08.2025 while I was trying to redeem a cash Voucher that was sent to me the Capitec ATM locked. It was only suppsed to lock at 5 pm, but it was 16.45. The money is out of the person that sent it to me, but I did not receive the money. It is now 09.09.2025 I have been giver 3 different case numbers and the case has till not been resolved. I am out of pocket R850.00
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Capitec Bank's replyOfficial
09 Sept 2025, 12:36Good day Helene
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply09 Sept 2025, 12:36
Official
Good day Helene
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank