VS
Victor S
1 reviews | Active since Dec 2022
03 Dec 2022, 20:07
CAPITEC CLOSES ACCOUNTS WITH NO WARNING
It has been over a month since my bank account was closed by Capitec bank without warning of any sort. They never bothered to tell me why and when i called them they did not even know what to do. That is poor customer service coupled with cruelty. The worse part is all my policy debits are not lapsing since i do not have another bank account and my salary bounced leaving my family hungry. I am very hurt by this situation i even went to the branch and received no help, it is as if my who life has been stripped for me. I truly sad since i loved an trusted this bank.
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Replies (1)Capitec Bank's replyOfficial
04 Dec 2022, 09:35 Good day Victor
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply04 Dec 2022, 09:35
Official
Good day Victor
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
