VS
Victor S

1 reviews | Active since Dec 2022

03 Dec 2022, 20:07

CAPITEC CLOSES ACCOUNTS WITH NO WARNING

It has been over a month since my bank account was closed by Capitec bank without warning of any sort. They never bothered to tell me why and when i called them they did not even know what to do. That is poor customer service coupled with cruelty. The worse part is all my policy debits are not lapsing since i do not have another bank account and my salary bounced leaving my family hungry. I am very hurt by this situation i even went to the branch and received no help, it is as if my who life has been stripped for me. I truly sad since i loved an trusted this bank.

0
Replies (1)
Capitec Bank
Capitec Bank's reply04 Dec 2022, 09:35
Official
  Good day Victor

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards
Capitec Bank