1 reviews | Active since Aug 2019
capitec closed my account
i am so disappointed in how Capitec Bank treat their Clients.i had an account with Capitec for almost 2 years,now to my suprise that my account was then closed as there were claims that it was used for ********** activities.i then did went to Capitec Branch last year August after my account was closed but was told to obtain the court order which i did submit and even up to now i am still waiting for the feedback.Now this sucks as my money was in that account when Cappitec decided to close off my accounts without even proper investigation or consulting me.i also did mention to them that i know nothing about such ********** activities taking place in my account as i borrowed my friend to receive the funds from her cousin.but now capitec decided to close off my accounts.
Now i only want capitec to account and take responsibility in this matter as its long overdue and was told the report from the forensic team was back and was then promised that my account will be unfreezed.now i have been out of the country for 1 year,so since im back i want to know why capitec has not unfreezed my account.
this sucks as i had my money in there and i want to use it for personal emergency urgently.i have been sent from pillar to pillar regarding this matter.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
