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Phumzile M

1 reviews | Active since May 2018

31 May 2018, 18:52

Capitec Closed my account

The bank closed my account without telling me, and when I go to the nearest branch they are not assisting. How can they close my account with notifying me first.

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Replies (2)
Capitec Bank
Capitec Bank's reply01 Jun 2018, 09:04
Official

I acknowledge your posting, and have referred it to Donorique Wessels for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply05 Jun 2018, 15:51
Official

Hi Phumzile

Thank you for bringing this matter to our attention.

You've been provided with an explanation to your matter and advised of the funds available to you.

This matter is now resolved and closed.

Kind regards

Donorique Wessels

Complaint Management