Capitec closed account

Hi. On the 23rd july 2018 i was suprised when i found out that i cannot transfer money because my Capitec account was closed. I went to the bank on the 24th where i was not helped , i went again on the 25th where i was told that someone closed my account after depositing R200 in my account. I tried to find out who might be this person but i was told that they cannot give me the information of this person. My account is closed with a balance of 9488.14 and without being informed. Im asking for hellopeter to help me to reopen my account. Thanks