SP
Sthembile P

1 reviews | Active since Mar 2022

26 Mar 2022, 22:27

Capitec Close account

I Sthembile Zuma Identity number ***08 6 would like to inform Hellow Peter about my concerns.I'm a member of a Stokvel that does the eradicate of poverty and as community members we like to help each other.

Members Tsolo account number *** and Ms T. P Khumalo *** Link *** Capitec volunteraly gave us or allowed us to use her capitec account details to deposit the money and then she normally transfers the money back to us after 10 days to continue with our plan of helping each other in renovating,building houses and buying furnishers. We do a lot of things in our Stokvel to assist each other financially and depending on which plan you choose to be a part of.Now the account has been suspended or closed and nobody from capitec called to inform the owner of the account.

We are very disappointed with the capitec services.

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Replies (1)
Capitec Bank
Capitec Bank's reply27 Mar 2022, 07:18
Official
Good day Sthembile
 Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank 
 

Best regards,