Capitec Client kept on declining payments I wanted to make to Rain internet services

I have sadly been ******** out of my Capitec monies this morning - as I was extremely stressed trying to understand why Capitec kept on declining a payment I wanted to make to Rain internet services. I kept on trying to find ways to make the necessary payment to Rain with my Capitec Card. And the more stressed I became - the less I saw warning signs leading me into an eventual trap.

I could not understand Capitec's response to me (Capitec client services from Antoinette Branco Peters) - in an earlier email - stating that I could not make the payment as Google had been blocked. My son however uses his Capitec card to make payments to Rain internet services with no problem at all. And I'm able to make succesfull payments with my Capitec card to other Google related applications. So howcome did Capitec client services mislead me by stating that Google had been blocked? As there's no evidence about this.

I needed the Rain 5 g internet service urgently as my data works out far too expensive - I am a State pensioner & an artist - I make use of the internet a lot. Capitec's solution in their email to me that I must but a gift card or ask Rain to make alternative payment arrangements - is not possible at all as Rain only accepts direct payments through one's bank card.

The ***** matter has been reported to Capitec this morning - me and my son visited the Greenacres branch to report what happened.

It's sad in the first place - that Capitec decided to decline all my consistent payment efforts to Rain - why would my bank that is supposed to assist me in making online payments - decline me?

I hope and pray that the culprit will be apprehended and that my funds will be returned.