Capitec Client Care Centre -Rise from the ashes

CLIENT CARE CENTRE replies 25 days later. Gives me 2 days ultimatum in which to respond and true to their word emails 2 days later to confirm complaint closed. This dept cares zilch for Capitec clients. Luckily for me that Capitec has a complaints section too. Within a week of my complaint appearing on Hellopeter.com all was resolved by Justin and his team. The same complaint was just fwd to the complaints section.Even management called to reassure me as a client. Now that's service and client care! Eish but shame on this client care dept. of Capitec Bank.