LK
LISA K
1 reviews | Active since Aug 2012
29 Apr 2015, 10:39
CAPITEC Cleaned out my account
For the second time, after i complained once about this. I have a loan with Capitec with the debit order date the last day of the month, i had only R88 in my account and capitec cleared my account R0.00 the day before pay day, i do not have a cent. I will be moving my salary to FNB where they cannot touch my money before pay day because i am starting to hate this bank. DO NOT TAKE A LOAN WITH CAPITEC, YOU WILL REGRET THE DAY!!
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Capitec Bank's replyOfficial
29 Apr 2015, 13:10Hello KINGL,
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Jennine Seholoba will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Jennine Seholoba will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Capitec Bank's reply29 Apr 2015, 13:10
Official
Hello KINGL,
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Jennine Seholoba will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Jennine Seholoba will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank