hP
hello P
1 reviews | Active since Sept 2016
30 Jan 2023, 18:55
Capitec claims they called but did not
"Thank you for your email.
I have attempted to contact you today on (cell number) with no success.
Please provide us with a contact number and convenient time to contact you within 2 business days.
Thank you for allowing us to attend to your query. Feel free to contact us again in future.
Kind regards Colleen Godfrey"
Just noting this here because I'm fed up with the call centre, it's not reliable. I received no missed call on my cell phone yet they claim they tried to phone. This email is just a delaying tactic so elementary it lowers my iq just looking at it.
Helpful (0)
Replies (1)0
Replies (1)
Capitec Bank's replyOfficial
30 Jan 2023, 19:59 Good day Hello P
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply30 Jan 2023, 19:59
Official
Good day Hello P
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank