AB
Allen B

1 reviews | Active since Oct 2021

12 Nov 2021, 13:33

Capitec changes my Address to an address i dont even live at

I went to print a bank statement and i noticed my address was changed without my permission and its an address that i do not live at!!!!!!! WHAT IS GOING ON!

0
Replies (3)
Capitec Bank
Capitec Bank's reply12 Nov 2021, 14:12
Official
Good day Allen

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regardsCapitec Bank

AB
Allen B's update15 Nov 2021, 07:52
Reviewer Update
Hi Capitec,

Thank you for getting back to me so soon and thank you for rectifying the issue!
Capitec Bank
Capitec Bank's reply17 Feb 2022, 20:27
Official
Hi Allen

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank