TZ
Thabisa Z

1 reviews | Active since Aug 2020

20 Aug 2020, 14:15

Capitec

I was playing online stockvel so someone deposits money on my account as she paid me now the online stockvel collapse now she blocked my account and at Capitec they say it must her who unblock my account why?because they have access into my account and this person blocked me to her phone ..she **** that I sell weaves how?I didn't sell anything how can this be solved?

0
Replies (2)
Capitec Bank
Capitec Bank's reply20 Aug 2020, 15:10
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 
Capitec Bank
Capitec Bank's reply28 Aug 2020, 19:30
Official
Good day Ms Zathu As discussed telephonically, I confirm the matter has been dealt with. Kind regardsComplaint ManagementCapitec Bank