SS
Stober S

1 reviews | Active since Nov 2019

07 Nov 2019, 09:56

Capitec

I am very angry and disappointed with capitec, i went to deposit R1720 on the 5th of November at the atm, while depositing the atm jammed with my money inside, I then went inside and they made a phone call and they confirmed that there was a problem with atm and I will get my money after 2days, even now I am still waiting I didn't even pay my rent because of their stupid atm, I need my money and after getting my money back please close your stupid account.

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Replies (2)
Capitec Bank
Capitec Bank's reply08 Nov 2019, 10:37
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 
Capitec Bank
Capitec Bank's reply12 Nov 2019, 13:38
Official
Good day Phathutshedzo S
As per our telephonic discussion, your matter has been resolved.
 
Should you require further assistance, kindly contact us directly.
 
Kind regards
Capitec Bank