1 reviews | Active since Apr 2017
Capitec Centurion lifestyle center, pathetic service
I have never been this upset with a branch and the overall service. I have been at the Capitec branch since Saturday trying to do something as simple as getting a loan and every day there has been an issue. If it’s not confirming employment after confirming employment there is a building that was evacuated and they can not do the next step of creating the employer on the system. I am then supposed to come back for a fourth time this week so I can get turned back for something else that can’t be done and all anyone can do is apologize. I might just movr my whole banking to someone else because clearly Capitec doesn’t care about me or my time
Please accept my sincere apology for the frustration you experienced as result of this incident.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Please accept my sincere apology for the frustration you experienced as result of this incident.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
