LM
Lerato M
1 reviews | Active since Feb 2015
30 Jun 2020, 20:41
Capitec cellphone banking is forever DOWN!!!!
Capitec cellphone app is always down, temporarily unavailable... I'm stranded I need to buy airtime but this oafish app is down smhhhhh!!!
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Capitec Bank's replyOfficial
02 Jul 2020, 09:55Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply02 Jul 2020, 09:55
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank