ES
Enver S
1 reviews | Active since Apr 2022
21 Aug 2023, 19:07
Capitec
My account was stopped and blocked without my knowledge and capitec bank didn't even gave me a courtesy call to inform me I wanted to buy a vehicle and couldn't transact so I went to a branch in eastrand mall where they couldn't give me an explination or unblock my account furthermore my id card document was kept by the consultant up untill now and didn't get it back neither did they call me
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Replies (5)0
Replies (5)ES
Enver S's updateReviewer Update
22 Aug 2023, 22:09To whom it may concern
My id card hasnt been returned to me from capitec they still have my id
My id card hasnt been returned to me from capitec they still have my id
ES
Enver S's update22 Aug 2023, 22:09
Reviewer Update
To whom it may concern
My id card hasnt been returned to me from capitec they still have my id
My id card hasnt been returned to me from capitec they still have my id
Capitec Bank's replyOfficial
23 Aug 2023, 07:17Good day Enver
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply23 Aug 2023, 07:17
Official
Good day Enver
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
ES
Enver S's updateReviewer Update
24 Aug 2023, 09:35Good day
I still haven't received my id document from capitec east rand mall branch ...they have my id card for over a week now spoke to branch manager Tumelo and he told me that he is not sure as to when they Will return my id card im frustrated as I need to go to a different bank to open up a new account so I can resume my business...I cant take cash payments on my premises
I still haven't received my id document from capitec east rand mall branch ...they have my id card for over a week now spoke to branch manager Tumelo and he told me that he is not sure as to when they Will return my id card im frustrated as I need to go to a different bank to open up a new account so I can resume my business...I cant take cash payments on my premises
ES
Enver S's update24 Aug 2023, 09:35
Reviewer Update
Good day
I still haven't received my id document from capitec east rand mall branch ...they have my id card for over a week now spoke to branch manager Tumelo and he told me that he is not sure as to when they Will return my id card im frustrated as I need to go to a different bank to open up a new account so I can resume my business...I cant take cash payments on my premises
I still haven't received my id document from capitec east rand mall branch ...they have my id card for over a week now spoke to branch manager Tumelo and he told me that he is not sure as to when they Will return my id card im frustrated as I need to go to a different bank to open up a new account so I can resume my business...I cant take cash payments on my premises
ES
Enver S's updateReviewer Update
24 Aug 2023, 09:39I am very upset as they labeled me as a ******** and this is having a negative impact on my business ...I no longer want to do business with capitec bank ...just a few months ago money went missing from my bank account and they could not give me feedback as to where my money went ...their explination was that my account was cloned and a online payment was made to a company in the United States of America and I never been outside South Africa????
ES
Enver S's update24 Aug 2023, 09:39
Reviewer Update
I am very upset as they labeled me as a ******** and this is having a negative impact on my business ...I no longer want to do business with capitec bank ...just a few months ago money went missing from my bank account and they could not give me feedback as to where my money went ...their explination was that my account was cloned and a online payment was made to a company in the United States of America and I never been outside South Africa????
ES
Enver S's updateReviewer Update
24 Aug 2023, 09:41Please assist as I now need to take my money to a different bank and I need my id document to do so..
Thank you in advance
E Stiglingh
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Thank you in advance
E Stiglingh
***
ES
Enver S's update24 Aug 2023, 09:41
Reviewer Update
Please assist as I now need to take my money to a different bank and I need my id document to do so..
Thank you in advance
E Stiglingh
***
Thank you in advance
E Stiglingh
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