Capitec cares!

For attention Monique at customercomplaints, and snr officials. Hi Monique, the main reason that all our members living with a disability, are referred to Capitec, for Sassa pmts, is because when you enter any of your branches, you will allways find that security guard or person at reception, will help you to the sitting area. Make sure you are comfortable, and then call on a personal banker to assist us! We receive great friendly service and promptly, They are allways very friendly and assist when we struggle with the thumbprint! I understand extra security features, but unfortunately for us and elderly who shake too much, it is near impossible to do selfie, even with assistance from family member. Now, Monique, you, Mr Abdul and myself, already discussed these matters, and thanks to Capitec and staff, management, allways listen tto your clients, we came to a solution. I am still speechless that you called me on a cold wet Saturday afternoon while the Boks played in Cape Town!!!🏆🏆🏆🏆🏆 It was such a surprise that you are so dedicated to your company and work, it just made me realise again… CAPITEC IS THE BEST!!! Now all that is left, is for us to work as a team to find another way re security check to implement, with the volume of disabled persons. That we can allways do over time. As founder and CEO of BLIND CANE MOVEMENT, and every single one of our members, and staff, we would like to thank ALL OF YOU AT CAPITEC, for meeting us halfway. As a person living with a disability, our mobile phones are our lifeline's because it had our Binle, podcasts etc all on it. The members whose phones were ******, we are working on a plan to get sponsors to replace them. Remember, we do not get funding from NGO and we refuse help from the ******* govt. so wr are priviledged that myself and my wife, are funding this movement by ourselves and that is because mothing is impossible through faith and action, and Grace from God! Kind regards and respect