1 reviews | Active since Feb 2019
Capitec cards are not accepted everywhere - DO NOT BELIEVE THEM
Capitec is misleading potential customers into thinking their debit cards are accepted just so that they can get you to open an account. when I went to open mine, I was told I could use it for tolls, air travel and car rental as that was my specific requirements based on my lifestyle. It turns out this is misleading as none of the car rental agencies at the airports accept their cards. FlySafAir doesn't even accept their card if you want to buy something to eat to drink on the flight. Their call centre agent even confirmed in an email to me that their debit cards are accepted for car rental. This is a lie because I logged an incident with Avis over this matter where they allowed me to book and pay online but when I went to collect I was told they do not accept Capitec debit cards. I went to all of the rental agencies at the airport and none of them wanted to help me. I was stranded in a city with no car and Capitec is continuing to perpetuate the lie that their cards are accepted. I was even referred to a website car rental (Affiliate) where they say they accept Capitec cards only to search for the fine print to see they do not accept Capitec debit cards on the deals themselves. How many other people are being fooled like this. I was **** to when I opened that account, after I experienced this bad service at Avis and still on email correspondence. Something needs to be done about this false / misleading advertising.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
We have attempted contacting you with regards to your matter, without success.
Kindly be advised, your matter will now be closed.
You are more than welcome to contact me in future, when you are ready to continue with your matter.
You may call ***.
Kind regards
Complaint Management
Capitec Bank
We have attempted contacting you with regards to your matter, without success.
Kindly be advised, your matter will now be closed.
You are more than welcome to contact me in future, when you are ready to continue with your matter.
You may call ***.
Kind regards
Complaint Management
Capitec Bank
