CAPITEC CARD ****

hello,

26 May, my bank card was ****med, i thought the Nedbank ATM swallowed my bank card, stood there for 10 minutes to see if the machine is slow or something, nothing happend, i then went back to the house about 5 houses away from the ATM, I left my phone on the charger, when i got to the house i received an sms saying an amount of R1300 has been withdrawn from my account at an ABSA ATM at the shell garage which is a bit far from the atm that swallowed my card.

I then quickly bought airtime with my cell phone banking and called in the capitec helpline to stop my card and i was advised to go to the branch to get another card and log a complain regarding my ****med money, i went and did that the following day as all this happend on a Sunday, i was told to wait for a call within 7-11 days, on the 10th of June i received a call from ********** 059 telling me that there is nothing that they could do for me my money is gone is gone, i mean i did not give my pin no. to anyone so where did those people get my pin number, is it my problem that i lost my money, please help me out R1300 is a lot of money for me to just loose like that, i earn very little and i have so much responsibilities on my shoulders as it.

Thank you