BM
Bevley M

1 reviews | Active since Oct 2020

12 Oct 2020, 22:00

Capitec card number erased

I received my black capitec card less than 6 months ago and the card number and expiry date has completed erased from the card. This makes it a nightmare to shop for anything online. Does this mean i need to replace my card every 3 months at a cost just so that i can have access to online shopping. That is very unfair

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Replies (1)
Capitec Bank
Capitec Bank's reply13 Oct 2020, 09:19
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank