1 reviews | Active since Jun 2017

07 Apr 2022, 19:41

Capitec can't track funds from refund

Follow up on Takealot review. An added caution. Buying any item with warranty and requiring a refund. Capitec unable to track where funds have been allocated. Beware. Make sure you have same account number at Capitec as when you purchased the item.

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Replies (1)
Capitec Bank
Capitec Bank's reply07 Apr 2022, 20:08
Official
Good day Lorne 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank