NM
Nomande M
1 reviews | Active since Aug 2019
23 Sept 2021, 15:59
Capitec can't reverse monies if there's no permission
Capitec phoned me regarding my query of transferring the money erroneously to a wrong cell number. They told me the client has not given them permission therfore they can't reverse the money. My issue here is how many people have received money by mistake and Capitec can't reverse those monies as the individuals refused to permission.
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Capitec Bank's replyOfficial
23 Sept 2021, 16:02Good day Nomande Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.Kind regardsCapitec Bank
Capitec Bank's reply23 Sept 2021, 16:02
Official
Good day Nomande Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.Kind regardsCapitec Bank