AZ
Anneline Z
1 reviews | Active since Jun 2022
21 Oct 2025, 09:59
Capitec cant help me...
Capitec cant help me for 2 weeks with a account and everytime i go to branch that has nice service their head office always has new excuses...this is really bad customer service for a bank that apparently cares so much for customers. Will not recommend them to anyone
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Replies (2)
Capitec Bank's replyOfficial
21 Oct 2025, 10:46Good day Anneline,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec
Best regards,
Capitec Bank's reply21 Oct 2025, 10:46
Official
Good day Anneline,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec
Best regards,
Capitec Bank's replyOfficial
22 Oct 2025, 13:23 Hello Anneline, in response to your complaint, kindly refer to our email correspondence sent on 22 October 2025, as outcome of your complaint. Please feel free to contact us directly should you have any other enquiries relating to this matter. Kind regards, Capitec Bank
Best regards,
Capitec Bank's reply22 Oct 2025, 13:23
Official
Hello Anneline, in response to your complaint, kindly refer to our email correspondence sent on 22 October 2025, as outcome of your complaint. Please feel free to contact us directly should you have any other enquiries relating to this matter. Kind regards, Capitec Bank
Best regards,