CAPITEC CANNOT OFFER ONLINE TRANSACTIONS

Over the last year I requested more than 7 times at Capitec branches to activate my online buying. They keep on telling me that I will receive a sms with the code to active this option. TO date I have not received and sms nor any phone call to rectify this. I requested again 3 x times this week still noting. I told them that I urgently need to make a payment to a oversees supplier and requested to do a bank transfer to this supplier. They told me that with Capitec you cannot do transfers to oversees banks. THIS MEANS THAT YOU CANNOT BUY FROM OVERSEES SUPPIERS WITH CAPITEC.. The branch has log 3 queries with their head office and said they will get back to me. 3 days later , STILL NO SOLUTION OR FEEDBACK !!!