1 reviews | Active since Feb 2018
Capitec can not refund money back!
Good day,
We attending the BMW Festival held in October 2017 and was asked to deposit money into a capitec card ( ********** AC94C80) in order to purchase consumables from within the event. Capitec assured us that any extra monies could be recovered from any of the branches. We tried to recover the credit balance from Capitec several times to no avail. The amount concerned was approximately R90, it now seems that the rumours that Capitec was in problems is true as they can not pay us back a mere amount of R90.
I acknowledge your posting, and have referred it to Alfonso Florence for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Alfonso Florence for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day
As per our telephone conversation and the explanation provided the matter has now been resolved and will be closed.
Kind regards
Capitec Bank
Complaint Management
Good day
As per our telephone conversation and the explanation provided the matter has now been resolved and will be closed.
Kind regards
Capitec Bank
Complaint Management