JH
Jean H
1 reviews | Active since Mar 2021
01 Mar 2021, 15:54
CAPITEC CALL CENTRE EMPLOYEES ARE DISHONEST.
I got a deposit of R 1000 and the call centre called to say I was going to have a debit order of R 1000 coming off my account and she was going to help me block the debit order. She proceeded to give me instruction to do this, which I queried and she said she was helping me. My account was ****med by R5000 which was my pension. Capitec couldn't replace my money because only their credit cards are insured. Don't ever think of banking with them their employees are not honest. I am 75 years old and technically challenged and was silly enough to trust them.
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Replies (1)Capitec Bank's replyOfficial
01 Mar 2021, 15:57Good day Jean
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply01 Mar 2021, 15:57
Official
Good day Jean
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
