KG
Karen G

1 reviews | Active since Sept 2022

26 Sept 2022, 17:27

Capitec call centre

I normally enjoy my banking and app experience at capitec but today I am sitting in a toti branch where the consultant has been waiting for over 34 minutes for their call centre to answer...... Seriously @Gerrie Fourie.... Is this kind of service you would accept?

0
Replies (1)
Capitec Bank
Capitec Bank's reply26 Sept 2022, 17:29
Official
Good day Karen 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank