Capitec Call Center

This rewies is in regards to the call Center where the service is absolutely atrocious. Jessica November was the agent attending to me and I was absolutely appalled. First you have to go through a bunch of voice promp BS before anyone attend to your call then you get placed in the wrong department. When you finally get to the right department the agent or team leader is not available, in a meeting or on another call. I've spend the whole day trying to get hold of someone to help me and when I finally got hold of someone they couldn't help me anyway. Capitec Call Center will never hear of me again I'm thinking of switching banks.