MN
Murendeni N

1 reviews | Active since Jan 2024

29 Jan 2024, 12:35

Capitec ****

Hi my name is murendeni Eugene nekhavhambe. I was once lured into one of this capitec account ****s unfortunately i gave out ny my account number to so guy who was a friend. He told me he needed to recieve cash from a friend. This incident happened around Pretoria in 2015. So after the guy collected his cash my bank out was then frozen. I tried going to the bank several times but they kept telling me i was involved in a **** and i have to go the police station and make an affidavit. Which i don't even know what to say on that affidavit. I would really love to get my account back because almost everyone in my circle is using that bank. And that would also make my life easy. The saddest part ot it one of my colleague recently sent me money on that capitec account because she thought i used capitec. I again went to the bank and tried to explain my situation. They told me they calling their head office i then patiently waited. Only to be sent home again for the affidavit. I am really not happy about the way capitec is handling this matter. Please hello peter help. My number is ***

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Replies (1)
Capitec Bank
Capitec Bank's reply29 Jan 2024, 16:36
Official
 Good day Murendeni

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regardsCapitec Bank