TK
Thabo K

1 reviews | Active since Jun 2017

18 Oct 2022, 08:47

Capitec

I went to Capitec Mafikeng Mall on Saturday the 15 October to deposit cash, they have 2 ATMs, 1 ATM was not depositing and the 2nd one was taking only one note at a time, the cue was up-normal and I had to scream withdrawal for over an hour. Meanwhile inside the branch there are few people, staff didn't see the need to help their customers to push the line. To Capitec Management, we are your customers and your Bosses at the same time, please train your staff to treat all customers with dignity.

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Replies (1)
Capitec Bank
Capitec Bank's reply18 Oct 2022, 10:23
Official
Good day Thabo

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank