IY
Imaan Y

1 reviews | Active since Jun 2021

11 Jun 2021, 11:59

Capitec buying electricity no token received

My dad bought prepaid electricity through capitec banking app n did not receive a token. The money was deducted on his account. Please follow up d resolve this. Thank u

0
Replies (2)
Capitec Bank
Capitec Bank's reply11 Jun 2021, 12:06
Official
Good day Imaan

 We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. 

Kind regards 
Capitec Bank
Capitec Bank
Capitec Bank's reply11 Jun 2021, 15:33
Official
Good day Imaan
 
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank