CAPITEC BUSINESS YOUR NOT LIKE CAPITEC BRANCH YOU ARE A LIE TO CLIENTS

Dear Capitec Business,

I am writing to express my extreme frustration and anger with the poor quality of service I have received from your company. As a loyal client, I have been let down time and time again by the lies and incompetence of your employees.

Twice now, money has been taken from my account without my knowledge or consent. When I reached out to your customer service team for help, I was met with dismissive responses and vague explanations. I was left on hold for extended periods of time, wasting my own money and time trying to resolve a problem that should never have occurred in the first place.

It is clear to me that Capitec Business does not value its clients or their hard-earned money. I have been misled and mistreated since the day I opened an account with your company. The complete lack of accountability and responsibility from your employees is unacceptable.

I recently discovered that my account was still open, even though I was told otherwise. This oversight, coupled with the *****ulent activity on my account, has cost me a significant amount of money and stress. I simply cannot continue to do business with a company that shows such disregard for its clients.

I urge you to take immediate action to rectify these issues and improve the quality of service provided by Capitec Business. It is clear that changes need to be made in order to regain the trust and loyalty of your clients. Otherwise, I will not hesitate to take my business elsewhere and warn others about the negative experiences I have had with your company.

Hellopete this is a second time I contact you regarding a problem. I request a refund immediately from Capitec Business but they is treating Client's bad.

Thank you