Capitec Business – Worst Banking Experience Ever

I have had the absolute worst experience with Capitec Business and would strongly advise any business owner to stay far away from them.

Since 19 March 2025, I have been completely locked out of my business account with no access to my own funds. After countless unanswered emails, I finally received an account closure form on 31 March, which I promptly completed, including my alternative bank details for the remaining funds to be transferred.

It is now 2 April, and I still have no access to my money, no response from the Account Maintenance team, and no explanation whatsoever. I’ve followed every instruction and provided everything they asked for. I am simply asking for my own money to be returned.

The level of negligence, lack of communication, and disregard for customers is shocking. This situation has caused serious financial loss and disrupted my business operations completely. If this is not resolved immediately, I will be forced to take legal action for the damages caused.

Capitec Business is the worst bank I have ever dealt with – completely unreliable, unprofessional, and unresponsive.

Avoid at all costs.