tK
thulani K

1 reviews | Active since May 2015

13 Sept 2024, 16:16

Capitec business poor service

It has been over a week now that I put in a request to change my contact number for my business account. I am locked out of all my banking forcing me to open another business account to get payments from clients. I regret ever even banking with Capitec as whole. When I call to follow up I get sent from pillar to post. Yesterday they put me on hold for 30 minutes I eventually had to hang up the call.

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Replies (2)
Capitec Bank
Capitec Bank's reply16 Sept 2024, 13:07
Official
 Good day Thulani Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day. Kind regards Capitec 
Capitec Bank
Capitec Bank's reply16 Sept 2024, 13:07
Official
 Good day Thulani Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day. Kind regards Capitec