MA
Mario A
1 reviews | Active since Nov 2018
31 Jan 2025, 16:55
Capitec business need to close
Seriously you guys proved me you one worse bank
I'll advise anyone that want open a business account please don't at all.
Yet again I have any issue where I transfer funds from my business account to my personal Capitec account it failed and guess what money no where to be found not in my business account nor personal account.
Now customer vehicle standing not attended too due the funds gone.
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Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
31 Jan 2025, 18:37Good day Mario
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards,
Capitec Bank
Capitec Bank's reply31 Jan 2025, 18:37
Official
Good day Mario
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards,
Capitec Bank
MA
Mario A's updateReviewer Update
31 Jan 2025, 18:56Unacceptable almost every week the bank have issues not letting customers know.
I can't even log on to my app nor can I generate statements since I opened this account I have endless problems,
The agents is also not up to standard dropping the call 4 times today and transfer me to different agent explain over and over
I can't even log on to my app nor can I generate statements since I opened this account I have endless problems,
The agents is also not up to standard dropping the call 4 times today and transfer me to different agent explain over and over
MA
Mario A's update31 Jan 2025, 18:56
Reviewer Update
Unacceptable almost every week the bank have issues not letting customers know.
I can't even log on to my app nor can I generate statements since I opened this account I have endless problems,
The agents is also not up to standard dropping the call 4 times today and transfer me to different agent explain over and over
I can't even log on to my app nor can I generate statements since I opened this account I have endless problems,
The agents is also not up to standard dropping the call 4 times today and transfer me to different agent explain over and over
Capitec Bank's replyOfficial
05 Feb 2025, 08:30Hello Mario
In response your complaint, kindly refer to our telephone conversation held on 5 February 2025 / email correspondence sent to you on 5 February 2025, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
In response your complaint, kindly refer to our telephone conversation held on 5 February 2025 / email correspondence sent to you on 5 February 2025, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
Capitec Bank's reply05 Feb 2025, 08:30
Official
Hello Mario
In response your complaint, kindly refer to our telephone conversation held on 5 February 2025 / email correspondence sent to you on 5 February 2025, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
In response your complaint, kindly refer to our telephone conversation held on 5 February 2025 / email correspondence sent to you on 5 February 2025, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank