Capitec Business, Makes Business difficult.

Item: Capitec Bank
Rating: 1
Author: Veliswa T

Capitec Business is a difficult bank to work with. The bank had system upgrades a few months ago and I understood that they might have a few teething issues after the upgrades. However it's been more than 6 months and still pulling a simple bank statement doesn't work. You always get a pop up that they are working on it. I really regret choosing them for my business.

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

11 Oct 2023, 11:05

Good day Veliswa

Thank you for letting us know of your concern, and for your patience while we explore this matter.

We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank

Capitec Bank's reply11 Oct 2023, 11:05

Official

Capitec Bank's replyOfficial

12 Oct 2023, 13:24

Hello Veliswa

With reference to our telephone conversation/ email correspondence dated October 12, 2023.

I trust that you satisfied with the outcome. We have proceeded to close your complaint.

Kind regards, Capitec Bank

Capitec Bank's reply12 Oct 2023, 13:24

Official