BR
Brett R
1 reviews | Active since Apr 2020
16 May 2023, 13:34
CAPITEC BUSINESS KILLERS
This has been an eye opener, it is difficult to run a business in SA as it is and then you get service like this. I was a happy Mercantile business client unitl Capitec took over. I had a payment from an international client 4 days ago, I have called 5 numbers over 20 calls and hours of holding on, and I am nowhere closer. My client is loosing patience as I cant deliver. My next step is the banking ambudsman as Capitec dont care and its not like they are in great financial shape as it is. Well tomorrow have to change banks.
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Replies (2)
Capitec Bank's replyOfficial
16 May 2023, 13:43Good day Brett Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
Capitec Bank's reply16 May 2023, 13:43
Official
Good day Brett Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
Capitec Bank's replyOfficial
19 May 2023, 18:06 Hello Brett
In response your complaint, kindly refer to our telephone conversation held on 19 May 2023 / email correspondence sent to you on 19 May 2023, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
In response your complaint, kindly refer to our telephone conversation held on 19 May 2023 / email correspondence sent to you on 19 May 2023, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
Capitec Bank's reply19 May 2023, 18:06
Official
Hello Brett
In response your complaint, kindly refer to our telephone conversation held on 19 May 2023 / email correspondence sent to you on 19 May 2023, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
In response your complaint, kindly refer to our telephone conversation held on 19 May 2023 / email correspondence sent to you on 19 May 2023, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank