jR
jenna R
1 reviews | Active since Sept 2011
31 Jul 2024, 19:15
Capitec Business Is Useless!
Capitec business is the pits! I haven't been able to log onto the app for my business account since Feb this year. It came to a point where I actually stopped calling their call center coz they useless, I started using the website for transactions and payments. Only a few days ago it says on the website that I have 3 more tries before i would need the app to approve the website log in.. uh like how?!?! Coz I cannot access my app at all?!?! Can someone please HELP?!?! Or suggest a better bank for my business account PLEASE! NGYACELA! ASSEBLIEF!
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Replies (2)
Capitec Bank's replyOfficial
31 Jul 2024, 20:08Good day Jenna.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply31 Jul 2024, 20:08
Official
Good day Jenna.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's replyOfficial
05 Aug 2024, 15:29Hello
In response your complaint, kindly refer to our telephone conversation held on 5 August 2024 / email correspondence sent to you on 5 August 2024, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
In response your complaint, kindly refer to our telephone conversation held on 5 August 2024 / email correspondence sent to you on 5 August 2024, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
Capitec Bank's reply05 Aug 2024, 15:29
Official
Hello
In response your complaint, kindly refer to our telephone conversation held on 5 August 2024 / email correspondence sent to you on 5 August 2024, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
In response your complaint, kindly refer to our telephone conversation held on 5 August 2024 / email correspondence sent to you on 5 August 2024, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank