Capitec Business is the worst

I'm utterly frustrated with the capitec Business app I've been trying to open my app for the past 3 weeks with no assistance. I've spent over R200 in airtime and the consultants just say they will escalate the matter. I swear I'm regretting why my business is using that business app. This is also after a problem of the balance not corrosponding with sales made from their POS. Would not advice any business to use capitec Business