Capitec Business is really worse to deal with than a government call center

Dealing with Capitec business is a complete disaster. There seems to be no consistency in terms of business process or follow up. Dealing with them is like dealing with the worst call center ever. 1) Apply for a card machine- apply. get a phone call from a guy who is not interested. He says he will send you details by email. Nothing. App**** 2x more. no responce. 2) Before that. App**** for a second business account, to see if we can reduce our costs banking with FNB. Get a call from a call center guy. Ask him to contact a bit later, never calls back. 3) apply in the banking app for both services no reply. 4) Decide to escalate using the customer care website. The way the guy deals with this, is again like dealing with a government employee. He is only interested in closing the call. He was pretty happy for me to walk away from the corporate business account, as long as he can close the call. So be it, People were right. Capitec Business is to immature to deal with. Pay the extra monthly fee and deal with Investec and Rand merchant. The frustration levels dealing with a call center with no integration is worth that money.