Capitec Business invalid running balance.

We are a capitec business client. We have 2 companies which bank with capitec. We are applying for finance for our business but we have a problem. Our bank statements are running invalid balances therefore lenders are unable to assess our finance applications. This is really frustrating as it means our business is going to suffer a great deal because we cannot obtain finance anywhere because of this issue. It means only capitec would be the bank that can potentially finance us but they do not want to finance us that's their prerogative but we should not be denied the opportunity to obtain finance elsewhere because of their own system problems. It means we will not be able to validate our business transaction history for financing for as long as there is this problem.