Capitec Business Going to the Dark ages

For the past 6 months the banking system worked perfect

And then you got the notion to FORCE your upgrades on your clients . I realize that a Digital ID provide additional information and is not for only security purposes When we think of ***** and ****s it is a well known fact that Bank employees are part of the problem - it is only the bank and its employees that knows what happen in each account . Your system is safer though .

THE IGNORANCE OF YOUR IT DEPARTMENT TO FORCE SMS OTP SENDING HOWEVER SHOULD BE BANNED TO THE DARK AGES AND IS NOT COMPATIBLE WITH YOUR FUTURISTIC APPROACH Getting an OTP Via SMS Easy to complete a simswap ....ask the amount of people that have been ****med Expatriates which make out a large portion of your Client base can not get SMS'S abroad nor can farmers with no Telephone signal So effectively banking can only work in towns where SMS's can be delivered - Compared to other banking facilities you are failing behind

Furthermore - installing your application should be a client choice - enforcing it on a laptop is not acceptable

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