GV
George V

1 reviews | Active since Nov 2017

04 Mar 2024, 11:39

Capitec Business *********** employees

If you could give a business a minus score Capitec will have it. There new Capitec Business department is a joke, if you thinking of going there just forget about it, two weeks and begging for feedback every single day. Your account will get stuck and their managers will always be in meetings if you want to talk to them. Capitec should have stuck with what they good at personal accounts.

0
Replies (2)
Capitec Bank
Capitec Bank's reply04 Mar 2024, 12:07
Official
Good day George 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank 
GV
George V's update04 Mar 2024, 12:10
Reviewer Update
Good day

Apparently the AML department took 3 days to decide that we are not eligible for an account with Capitec due to our shareholding structure. So beware large companies if it gets too complicated Capitec cannot understand your application they will decline.