Capitec Business does not care about your business!

Do not open a business account with Capitec, they don't take their clients seriously nor understand the urgency of our requests.

Our terrible experience started on the 17th of December 2024. When we wanted to reactivate a dormant account, the consultant send us the necessary paperwork which we didn't receive, after 3 alternative email address and 4 days later we finaly received them. We signed and returned them, they were received and silence again. The urgent who handled our case went on leave and we waited. Called again 3rd of January only to be told one document is missing. We submitted it again, silence, when we called to inquire yesterday we were placed on hold for an hour. We called again today, we are told the documents are sitting with the urgent who was assisting us yesterday and they can't assess them. We are stuck and this is costing us business. Heed this ⚠️ warning, DO NOT BANK WITH CAPITEC BUSINESS! THEY DO NOT CARE ABOUT YOUR BUSINESS.