SS
Sandy S
1 reviews | Active since Jun 2018
20 Jan 2025, 09:36
Capitec Business Disaster
And here I am again. This time Capitec Business has taken a payment I made on Friday and the recipient (my employee) did not receive his wages. Capitec Business sent me a confirmation of payment. They told me they knew about the problem and have escalated the matter. Escalation at Capitec Business means they are going to ignore your issue. I have been through many escalations before.
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Replies (2)
Capitec Bank's replyOfficial
20 Jan 2025, 10:46Good day Sandy
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply20 Jan 2025, 10:46
Official
Good day Sandy
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
21 Jan 2025, 17:09Hello
In response your complaint, kindly refer to our telephone conversation held on 21 January 2025 / email correspondence sent to you on 21 January 2025, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
In response your complaint, kindly refer to our telephone conversation held on 21 January 2025 / email correspondence sent to you on 21 January 2025, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
Capitec Bank's reply21 Jan 2025, 17:09
Official
Hello
In response your complaint, kindly refer to our telephone conversation held on 21 January 2025 / email correspondence sent to you on 21 January 2025, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
In response your complaint, kindly refer to our telephone conversation held on 21 January 2025 / email correspondence sent to you on 21 January 2025, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank