1 reviews | Active since Jul 2024
CAPITEC BUSINESS
Capitec business? My dear don’t even bother . This comes saddening because I was so excited to use my business account.
Firstly I transferred an amount of R13000 to my personal Capitec account but it did not reflect at all . I then called them thinking maybe there must be a mistake and I will be helped but no I wasn’t helped at all . Instead they instructed me to make another payment so I can see what I have done wrong believe me when I say even WITH A CONSUltent on the phone MY MONEY DID NO REFLECT YET IT LEFT THE BANK . From 8am I was transferred to different people until 12am . I’m not even one to complain because I understand that sometimes somethings don’t go well in business but when I realise I will not be getting help yet my money left the bank I was left frustrated. They instructed me to try again this time with 1000, did it reflect? Don’t hold your breath it didn’t . I was told to wait for Monday as in like I was using another bank , THIS WAS A TRANSFER FROM CAPITEC TO ANOTHER CAPITEC . THE MANAGER doesn’t even care , he literally did not even bother to explain to me . HE STRAIGHT UP DIDNT EVEN BOTHER !!!!
oh and yeah I still haven’t gotten my R14000. Even now !!don’t even be TEMPTED, don’t even think about it !!!! TAKE YOUR BUSINESS SOMEWHERE ELSE IF YOU WANT TO BE STRESS FREE !
In response your complaint, kindly refer to our telephone conversation held on 8 July 2024 / email correspondence sent to you on 8 July 2024, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
In response your complaint, kindly refer to our telephone conversation held on 8 July 2024 / email correspondence sent to you on 8 July 2024, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
